FIND A JOB WITH SILVERSTONE
Working with Silverstone
Partnering with Silverstone means access to tailored workforce solutions delivered with expertise, reliability, and a focus on safety. We manage every aspect of recruitment and workforce deployment, from candidate sourcing and skills verification to compliance and on-site support. Our collaborative approach ensures your projects are fully staffed with qualified personnel, enabling efficient operations and peace of mind across every stage of delivery.
How we help
Silverstone supports clients with end-to-end workforce solutions, combining recruitment expertise, compliance knowledge, and on-site management to deliver efficient, safe, and reliable staffing for projects across mining, construction, and infrastructure.
Find Your Next Opportunity with Silverstone
Explore a wide range of roles across industries and locations. Whether you’re starting your career or seeking your next challenge, we connect skilled professionals with employers who value talent, safety, and growth.
Current
Positions
Engineer Technology Support
This role is ideal for someone who enjoys hands-on IT support, problem solving and working closely with users to deliver reliable and efficient technology solutions. You will play a key role in supporting both corporate and operational teams, ensuring IT systems, hardware and applications remain functional, secure and aligned with business needs.
Working within a collaborative and fast-paced environment, you will gain exposure across desktop support, service delivery, systems administration and onsite operational support while contributing to continuous improvement initiatives across the business.
About the Role
Reporting to the Service Delivery Lead, you will provide both remote and onsite technical support to internal and external stakeholders, assisting with service requests, incident management, hardware deployment and troubleshooting activities.
This role offers a strong mix of technical support, customer engagement and operational exposure, making it a great opportunity for someone looking to further develop their IT career within a large and dynamic environment.
Key Responsibilities:
- Provide Level 1/2 desktop and technical support to end users
- Manage incidents and service requests through Freshservice and Aircall
- Troubleshoot and resolve hardware, software and network-related issues
- Install, configure and maintain PCs, laptops and user accounts
- Support system access, security controls and IT standards
- Coordinate IT support across corporate and operational environments
- Maintain accurate documentation, knowledge base articles and support records
- Liaise with service providers and assist with service improvement initiatives
- Assist with hardware rollouts, upgrades and system maintenance
- Participate in after-hours support and future on-call rosters when required
- Work collaboratively with broader IT and infrastructure teams
You will ideally bring:
- Experience within a Service Desk or Desktop Support environment
- Strong troubleshooting and problem-solving skills
- Exposure to Microsoft environments and end-user support
- Excellent communication and customer service skills
- Ability to manage competing priorities in a fast-paced environment
- Strong attention to detail and commitment to service delivery
- Ability to work both autonomously and within a team environment
- A proactive approach to continuous improvement and user support
Desired Qualifications & Experience:
- Microsoft Certified Professional
- ITIL4 Foundations highly regarded
- Current Class C Driver’s Licence
- Degree or qualifications in Information Technology advantageous
If you are a motivated IT support professional looking to join a team-focused environment where you can build your technical capability and make a genuine impact, we would love to hear from you.
Why Work for Silverstone
At Silverstone, we value our people as much as our projects. We offer a supportive, safety-first environment where professional growth, skills development, and career progression are a priority. By joining our team, you’ll work on challenging and rewarding projects across mining, construction, and engineering, alongside experienced professionals who are committed to excellence, innovation, and collaboration.
FAQS
At Silverstone, we pride ourselves on delivering workforce solutions that are reliable, efficient, and tailored to client and candidate needs. With a focus on safety, compliance, and practical expertise, we ensure that every engagement is managed professionally, from recruitment to on-site support. Our team works closely with clients and candidates to provide solutions that drive success for all parties.
What types of workforce solutions does Silverstone offer?
We provide tailored workforce solutions across mining, construction, engineering, and infrastructure projects, including labour hire, specialised trades, site supervisors, and project-based teams.
How does Silverstone ensure candidates are suitable for the roles?
All candidates undergo a rigorous screening process, including skills verification, compliance checks, and safety training, ensuring they meet client requirements and regulatory standards.
Can Silverstone provide staff for remote or challenging sites?
Yes. Our team has extensive experience deploying personnel to remote locations across Western Australia, ensuring reliable mobilisation, accommodation, and support for on-site operations.
Does Silverstone support ongoing workforce management?
Absolutely. We provide full workforce management services, including rostering, compliance monitoring, performance tracking, and HR support, to ensure projects run smoothly.
Why choose Silverstone for workforce solutions?
Silverstone combines industry knowledge, a strong safety culture, and client-focused processes to deliver reliable, efficient, and compliant workforce solutions that meet the unique demands of each project.